Frequently Asked Questions
Everything you need to know about your McKeever Teamwear order.
How long does it take to process a custom teamwear order?
Customized team kits and personalized items typically take 10-14 working days to process before dispatch, as each item is finished to your specific requirements.
Can I return an item if it has a club crest or initials?
Unfortunately, we cannot accept returns or exchanges on any items that have been personalized with club crests, sponsor logos, or individual initials unless the garment is faulty.
What shipping methods do you offer?
We offer standard and express shipping options via reliable couriers. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery.
How do I know which size to order for my team?
We provide a comprehensive size guide on each product page. If you are ordering for a full club, we recommend requesting a sample pack to ensure the perfect fit for all players.
Do you offer discounts for bulk club orders?
Yes, we provide competitive pricing for bulk purchases. Please contact our sales team directly through the 'Club Enquiries' page to receive a bespoke quote for your organization.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa and Mastercard, as well as secure payments through PayPal and official purchase orders for registered schools and clubs.